Luck Spins is here to help keep gaming within healthy boundaries. From setting limits to self-exclusion, every tool is available here, free of charge.
Set Your Own Deposit & Betting Limits
Decide how long you'll play before you start
Take a break whenever you need to
Strict Policy on Minor Protection
Online gaming is a great source of entertainment for millions of people. The thrill of betting on a big cricket match, the fun of playing cards in a live casino — most people enjoy these experiences in a controlled way. But for a small number of people, gaming can sometimes become a problem — when it starts to go beyond the limits of entertainment.
At Luck Spins, we believe in being upfront about this. We want every member to keep gaming as an enjoyable part of life — not a source of stress. With that in mind, Luck Spins has built a range of tools and features to help you stay in control of your own gaming.
Problem gambling usually builds up gradually — it rarely starts all at once. Ask yourself the questions below on a regular basis. If you're answering "yes" to several of them, it may be time to pause and reflect.
If you answered "yes" to two or more questions, talk to Luck Spins support — in complete confidence. We're not here to judge; we're here to help.
Luck Spins believes the best kind of help is the kind you can access on your own terms — no need to ask anyone, no lengthy process. That's why all responsible gaming tools are available directly from Account Settings.
You can set daily, weekly, or monthly deposit limits from Account Settings. Lowering a limit takes effect immediately. Increasing a limit requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions to deposit more.
You can set a maximum stake per single bet while you play. This reduces the risk of losing your entire balance in a moment of excitement. Separate limits can be set for Sports Betting and casino games.
You can decide in advance how long you want to play in one sitting. Once that time is up, the platform will automatically send you an alert. This is especially useful for late-night mobile sessions that tend to run long.
At set intervals — such as every 30 or 60 minutes — a message will appear on screen showing how long you've been playing, how much you've deposited, and your net winnings or losses. This reminder can be a helpful way to stay grounded in reality.
If you feel like you need a break but don't want to stop permanently, activate a temporary account pause for a set number of days — anywhere from 24 hours to 30 days. During this time you won't be able to log in, and no marketing emails will be sent.
If you feel you need to stop gaming for an extended period, you can activate self-exclusion. This can be set for anywhere from 6 months to permanently. Once activated, your account is locked immediately, all marketing communications are stopped, and any attempt to open a new account will be automatically blocked by the system.
Once self-exclusion is active: It cannot be cancelled before the set period ends — and that's intentional. This rule exists to make sure the decision actually holds. Once the period is over, contact support to reactivate your account, and a reflection period will apply.
No one under 18 is permitted to access Luck Spins under any circumstances. Date of birth is verified at registration, and age must be confirmed with a valid ID before the first withdrawal. If there is any suspicion that an account is being used by a minor, it is suspended immediately.
If there are minors in your household who use your devices, keep the Luck Spins app or website protected with a PIN or password. Never share your login details, and avoid sharing devices if there are underage users at home.
Responsible gaming doesn't mean giving up gaming — it means knowing how to enjoy it the right way. Following these simple habits will keep gaming a source of fun for the long term.
Log in to your Luck Spins account and click on your profile icon in the top right corner.
From the dropdown menu, go to "Account Settings" or the "Responsible Gaming" section.
Deposit limit, session time, cool-down, or self-exclusion — choose the tool you need and set the amount or duration.
Once a limit or break is confirmed, it takes effect immediately. Lowering a deposit limit is instant; increasing one has a 72-hour waiting period.
If you can't find the settings or need direct help, email us at support@luckspins.net or reach out via live chat — we'll assist you with full confidentiality.
Activate a cooldown or self-exclusion immediately — either through Account Settings or by contacting support.
Contact SupportAll tools are free and available to every member, at any time
Set your own daily, weekly, or monthly maximum deposit amount. Any reduction takes effect immediately.
Instant EffectDecide in advance how long you'll play in one session. Set an alert or automatic logout when the time is up — whichever you prefer.
CustomisableAt set intervals, you'll see a session summary — how long you've been playing and your net result. It keeps you aware and in control.
AutomaticPut your account on a break for anywhere from 24 hours to 30 days. During this period, you won't receive any marketing messages either.
24 hours–30 daysLock your account completely for anywhere from 6 months to permanently. There is no option to cancel early — this is by design, for your protection.
Maximum ProtectionOur support team is available 24/7 to help with tools, provide confidential advice, or action an emergency account lock.
Available 24/7